Terms of service

Terms of Service

Last Updated: October 6, 2026

Welcome to Kitchen Box. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our website or placing an order.

1. About Kitchen Box

Kitchen Box is an online store offering kitchen storage and organization products.

Contact Email: onlinekitchenbox@gmail.com

2. Use of Our Website

By using our website, you agree that:

  • You are providing accurate information when placing an order.
  • You will use the website only for lawful purposes.
  • You will not attempt to interfere with, damage, or misuse our website.
  • You will not use our website for fraudulent or unauthorized activities.

3. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on our website are accurate.

However, slight differences in colour, appearance, size, or packaging may occur due to photography, lighting, screen settings, or manufacturer packaging.

We reserve the right to correct errors or update product information when necessary.

4. Pricing

All product prices displayed on our website are subject to change without prior notice.

Any applicable taxes, shipping charges, discounts, or promotional offers will be displayed during the purchase process where applicable.

We reserve the right to correct pricing errors.

5. Orders

When you place an order on our website, you are making an offer to purchase the selected product(s).

An order is considered accepted once we successfully process and confirm the order.

We reserve the right to cancel or refuse an order in certain circumstances, including:

  • Product availability issues
  • Pricing or listing errors
  • Suspected fraudulent transactions
  • Incorrect customer information
  • Other legitimate business or operational reasons

If we cancel an order after payment has been received, the applicable amount will be refunded through the original payment method, subject to our Return & Refund Policy.

6. Online Payments

Kitchen Box currently accepts online payments only.

We do not currently offer Cash on Delivery (COD).

Payments are processed through our available payment gateway(s). By making a payment, you agree to the terms and conditions of the relevant payment service provider.

We do not store your complete debit card, credit card, or banking credentials on our website.

7. Promotional Offers

From time to time, Kitchen Box may offer promotions such as “BUY 3 GET 3 FREE.”

Promotional offers may have specific terms, eligibility requirements, stock limitations, or validity periods.

Unless specifically stated otherwise, promotional offers cannot be combined with other discounts.

We reserve the right to modify, suspend, or end a promotional offer at any time.

8. Shipping & Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated delivery timeframe shown on our website.

Delivery times may vary due to:

  • Shipping location
  • Courier delays
  • Weather conditions
  • Public holidays
  • Operational issues
  • Other circumstances beyond our reasonable control

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's operations.

9. Returns, Refunds & Replacements

Our return, refund, and replacement procedures are explained in our Return & Refund Policy.

Customers should review that policy before placing an order.

If you receive a damaged, defective, incorrect, or significantly different product, please contact us at:

onlinekitchenbox@gmail.com

10. Intellectual Property

All content on the Kitchen Box website, including but not limited to:

  • Logo
  • Brand name
  • Product images
  • Text
  • Graphics
  • Website design
  • Videos
  • Product descriptions

is owned by or licensed to Kitchen Box, unless otherwise stated.

You may not copy, reproduce, distribute, modify, or commercially use our content without prior written permission.

11. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics tools, or other service providers.

Your use of such services may also be subject to their respective terms and policies.

12. Limitation of Liability

To the extent permitted by applicable law, Kitchen Box will not be responsible for indirect or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded.

13. Changes to These Terms

We may update or modify these Terms of Service from time to time.

Any updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.

14. Governing Law

These Terms of Service shall be governed by the applicable laws of India.

Any disputes will be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable consumer-protection laws and regulations.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Kitchen Box
Email: onlinekitchenbox@gmail.com

Thank you for shopping with Kitchen Box.